FreedomPop shipped many of their new Samsung 4G LTE branded phones with the profile and PRL update menus hidden. Remember, the FreedomPop Freedom Phone is a product still in beta! This is an issue if you need to manually update your phone due to account and/or network changes. Waiting for the network to push these updates automatically can take a while. To manually update the profile and PRL, open the phone’s native Android dialer and dial ##update# (##873283#). This procedure looks for and applies updates to your phone’s profile, PRL, and firmware (if any).
Profile: Device username, password, and network configuration used to connect to the carrier’s cellular network.
Preferred Roaming List (PRL): The database residing on a cellular device which contains information used during the system selection and acquisition process to connect to the carrier’s network.
Note: Updating the data profile requires the device to be in a Sprint coverage area.